Latest Vacancies

Are you looking for somewhere that will help you fulfil your potential and won Business of the Year at the Lincolnshire Technology & Innovation Awards? Look no further, apply for one of our vacancies below.

Application Support Team Leader

This is an opportunity to use and develop your existing leadership and technical skills. Would you like to work in a team where your contribution is valued, with a group who are passionate about delivering the best product for schools and the coffee (or tea) flows freely throughout the day?

Who are we?

ScholarPack is the UK’s fastest growing school MIS provider. Our growth is driven by referrals and our customer retention rate is close to 100%, but we’re not about to get complacent. We pioneered moving school management to the cloud and continue to innovate with new technologies and new features. Now we are looking for an Application Support Team Leader to join our talented technical support team.

This is an opportunity to use and develop your existing leadership and technical skills. Would you like to work in a team where your contribution is valued, with a group who are passionate about delivering the best product for schools and the coffee (or tea) flows freely throughout the day? Then we want to hear from you. Apply today. 

What we’re looking for

  • Minimum 2+ years experience working with database technologies, including SQL (we use PostgreSQL).
  • Experience in a technical support environment, as a technical team leader or senior team member.
  • An interest in technology, demonstrated through projects or tech related activities.
  • Ability to prioritise and adapt to changing priorities.
  • Basic Linux command line tools, version control (we use GIT).

It would also be great if you had

  • Experience with OOP, we use Python (or extensive knowledge of a similar language and a willingness to learn) and relational databases.
  • Experience managing or supervising a technical team.

What you’ll be working on

  • Leading a small team of technical support analysts and overseeing their day to day operations.
  • Investigating and diagnosing issues with SQL, escalating to development or resolving where appropriate.
  • Transforming and loading data into PostgreSQL databases from a variety of sources.
  • Providing technical support and advice to internal teams and customers.

How we work

  • We are a collaborative team with a friendly start-up atmosphere.
  • As a company we embrace Agile, often in pairs or as a mob in a self-organising team.
  • We work in an environment where everyone is listened to and ideas are discussed and debated openly.
  • Agile principles are reflected throughout the company.
  • We are office based in a brand new office at the heart of Lincoln.

What’s in it for you?…

  • A competitive salary with company pension
  • Up to 28 days holiday a year + bank holiday, with the option to buy more
  • Relaxed office environment (casual dress code)
  • Free digital healthcare service with 24/7 access to a Doctor
  • We love to celebrate our successes, a love of pizza is essential
  • Time and support in attending relevant meetups and conferences as well as job specific learning.
  • Opportunity to grow and develop your skill set with coaching and regular technology presentations
  • Flexible working options are available – we are currently a fully remote team given the COVID-19 situation.

Software Trainer

We are looking for a software trainer to join our brand new training team. Help unlock our school’s potential through excellent and inspiring training.

Are you looking for a software trainer role in a fast-growing business where people are at the heart of everything we do?

Would you like to work within a socially conscious organisation that is making a real impact in the education sector?

The company 

ScholarPack (part of The Key) is a Management Information System (MIS) used every day by over 1,500 primary schools in England. We are a fast-moving company that has grown rapidly – supporting schools to replace legacy systems with a modern product. 

The role

We are looking for a software trainer to join our brand new training team. Help unlock our school’s potential through excellent and inspiring training. Within this role you will be:

  • Delivering high quality training sessions to customers, remotely and onsite, as well as training new members of the team and company.
  • Helping to develop and expand the training portfolio (including internal and external training).
  • Delivering online webinars and drop in sessions for our customer base.
  • Working with local authorities and support partners to gain support and training accreditation.

The ideal person

Must have:

  • Great organisational skills
  • Fantastic written and verbal communication
  • Full, clean UK driving license
  • Drive and ambition
  • A proactive worker
  • Experience with G Suite and Microsoft Office products
  • Comfortable with longer days and potential stays away from home.

Nice to have:

  • Training experience
  • Experience within the education sector
  • Experience with video editing

Why work for us

We place huge importance on caring for and developing our people. If you join us you can expect a good work-life balance and the training and support you need to succeed in your role and continue to progress. We are a socially conscious company, but one that also likes to have fun. We offer a generous holiday allowance, flexible hours, buying and selling holiday, enhanced maternity pay, free breakfast, fruit, and drinks, regular socials and much more.

We’re serious about flexibility, please get in touch and we will accommodate where we can.

How to apply

Please upload your CV and covering letter below. In your cover letter please explain why you think you would be right for this role, how your experience fits, and why you would like to work at ScholarPack. 

The deadline for applications is 6pm on 25th January 2021.

If you have any questions please email Georgina at recruitment@thekeysupport.com.

We are an equal opportunities employer. Please let us know if you require any reasonable adjustments to be made at any step of the recruitment process, including telephone/video interviews, written tasks and final stage interviews. 

Junior DevOps Engineer

Are you a developer or operations engineer who is ready to take the next step in your career? If you want to live and breathe DevOps, then join us as a Junior DevOps engineer and we will make you fly.

About ScholarPack

Innovation in Education and Training – ScholarPack

We’re ScholarPack, a leader in EdTech. In fact, we are winners of the ‘Innovation in Education and Training’ award at the Lincolnshire Tech and Innovation Awards 2020. We started 7 years ago with 2 men in a shed, and now we have a turnover of over £4m with over 1500 customers.

ScholarPack is a successful cloud-based MIS provider for primary schools, and part of The Key group. We have an interesting challenge –  a unique loading pattern, which peaks rapidly at certain times of day when schools are most active. To address this challenge we use AWS Fargate to host our Containers, and have developed an impressive scaling algorithm in Python.

Our stack runs on AWS and includes Fargate, RDS, EFS, S3, EC2, NGINX, PostgreSQL, Centos, and Docker.

Why we’re different? 

Challenge is what we thrive on, and we enjoy solving problems, but culture plays a vital role here too. We make work fun and love to learn. We regularly have ‘brown bag’ lunches to share knowledge and encourage personal development through courses and events. In addition, we share knowledge across sites. 

Health and well-being are important to us, and we encourage a good work-life balance with flexible working. In the evenings we chill out with regular games nights. We have a casual dress code and always shout about and like to celebrate our successes.

Our smart modern offices are at the heart of Lincoln’s digital hub, Mosaic, where we take a leading role in promoting and growing technology businesses.

About the Job

Are you a developer or operations engineer who is ready to take the next step in your career? If you want to live and breathe DevOps, then join us as a Junior DevOps engineer and we will make you fly.

We will train you in the role and support your professional development, funding AWS training, and certifications. You will become familiar with the DevOps culture and Cloud Computing and build on your existing skillset, supported by the team.

Working in a growing team, you will use toolchain technologies like Ansible and Terraform.  Infrastructure as Code is an important part of our ethos.

We have a range of projects waiting for you, including:-

  • Provisioning infrastructure for new services in AWS Fargate
  • Telemetry is vital to ensure our stack is healthy. We currently use Datadog for monitoring and alerting, but we would rather be using tools like Prometheus and Grafana
  • Developing utilities and automation tools in Python and Bash, as part of ‘keeping the lights on’

We love the Agile Lean approach and will empower you to make decisions and build solutions. 


What are we looking for?

Attitude is a key requirement. You must be keen to learn and be driven by cloud technology and the ability to improve systems. You will be familiar with DevOps methodology. You will be expected to hit the ground running and take an active role in the team.

You will have experience in one or more of the following:-

  • Linux (we use Centos)
  • A programing or scripting language (Python or Bash preferred)
  • Cloud Architecture (ideally AWS)
  • Networking is an advantage
  • Configuration Management (we use Ansible)
  • Provisioning tools (we use Terraform)
  • Monitoring and Alerting (we use CloudWatch and Datadog)
  • CI/CD Pipeline (we use Jenkins)
  • Version control (GIT)

What’s in it for you?…

  • We will support your professional development, funding AWS training, and certifications and attending conferences
  • Provide training in the Key Principles of DevOps – from zero to hero
  • A competitive salary with a company pension
  • 22 days holiday a year plus bank holidays, with the ability to buy more
  • A flexible working environment
  • Easy access – 5 minutes to train and bus station
  • Free fruit and cereal to ensure you are fuelled for the day 
  • Subsidised artisan coffee
  • Digital healthcare service where you can talk to a doctor 24/7 
  • And more 

Join us to help build the next generation ScholarPack stack.

Due to COVID-19 restrictions we are currently working remotely. Once the restrictions have been lifted we’d like the successful candidate to work in the office at least a couple of days a week. However, we’re serious about flexibility so if you would like to work more flexibly in any way please get in touch and we will accommodate where we can.

How to apply

More information on the role, company at Scholarpack.com/careers . The deadline for applications is 6pm on Sunday 31st January. 

We are an equal opportunities employer. Please let us know if you require any reasonable adjustments to be made at any step of the recruitment process, including telephone/video interviews, written tasks and face-to-face interviews. 

Software Development Manager

Who are we?

ScholarPack is one of the UK’s fastest growing school MIS providers. Our growth is driven by referrals and our customer retention rate is close to 100%, but we’re not about to get complacent. We pioneered moving school management to the cloud and continue to innovate with new technologies and new features. Now we are looking for a Software Development Manager to join our team.

This is an opportunity to use and develop your existing leadership and technical skills. Would you like to work in a team where your contribution is valued, with a group who are passionate about delivering the best product for schools and the coffee (or tea) flows freely throughout the day? Then we want to hear from you. Apply today. 

What we’re looking for:

  • Experience in a technical leadership role (2+ years)
  • Commercial experience with Python, Javascript or similar (2+ years)
  • Ability to prioritise and adapt to changing priorities.
  • A proven track record of product roadmap delivery.


It would also be great if you had:

  • Knowledge of REST APIs
  • Experience working with product teams to plan and prioritise roadmaps.
  • Experience delivering product roadmaps within a microservices architecture.
  • Previous experience working within Agile environments.

What you’ll be working on:

  • Leading a multi-disciplinary team of 7 engineers to ensure the delivery of our product roadmap.
  • Working closely with Product, Operations and Data Management teams to plan and align roadmaps and requirements.
  • Responsible for all aspects of managing a technical team including coaching, continued professional development, mentoring and HR processes.
  • Liaising with other departments within the company to promote the work of the team, demonstrate new features and communicate progress on the roadmap. 

How we work

  • We are a collaborative team with a friendly start-up atmosphere.
  • As a company we embrace Agile, often in pairs or as a mob in a self-organising team. Agile principles are reflected throughout the company.
  • We work in an environment where everyone is listened to and ideas are discussed and debated openly.
  • We are based in a brand new office at the heart of the Lincoln tech scene.

What’s in it for you?…

  • A competitive salary with company pension
  • Up to 28 days holiday a year + bank holiday, with the option to buy more
  • Relaxed office environment (casual dress code)
  • Free digital healthcare service with 24/7 access to a Doctor
  • We love to celebrate our successes, a love of pizza is essential
  • Time and support in attending relevant meetups and conferences as well as job specific learning.
  • Opportunity to grow and develop your skill set with coaching and regular presentations.
  • Flexible working options are available – we are currently a fully remote team given the COVID-19 situation.

How to apply

Please upload your CV and cover letter below. In your cover letter, please explain why you think you would be right for the role, how your experience fits, and why you would like to work for ScholarPack.

The deadline for applications is 6pm on Thursday 4th February. If you have any questions please email recruitment@thekeysupport.com

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